Information Technology Manager - Tri-County Equipment Sales & Service, Inc.
Apr 2019 - Present
I am the Information Technology Manager over four companies. (Tractor Sales dealership, Federated Auto Parts Stores at four locations, Tri-County Rental, and Rocky Top 10 movie theater.) I maintain all the servers, computers, printers, routers, wireless mesh networks, websites and online marketing. I also manage our VOIP phone system, and Canon copiers. At Rocky Top 10 I maintain the projectors and servers and do troubleshooting when there is a problem.
Owner - Electron Media
Jun 2017 - Present
Website Development company for small to large business. We build websites that are owner controlled and are responsive to laptops and cell phones.
Owner - Pack N Mail / Electron PC
May 2013 - Jun 2017
Successful mail and ship store that won Crossville Chronicle’s Best place to Ship award! We also had Electron PC a computer repair center that worked on cell phones and tablets. Electron Media a website development company, in the back of the building has built and maintained over 60 websites.
Managed the store staff and accounting for the business. We supported local businesses with everything from payroll systems to printers and copiers. Sold the shipping business in June of 2017.
Sales Manager / I.T. - Acme Block and Brick Inc.
Jun 2007 - May 2013
Kept all the computers and servers running at peak performance across multiple locations, and maintained our company website. Worked the front counter at the Crossville, TN location and answered the phone and was in charge of telephone and walk in sales. Took care of time clocks, payroll and inventory. On occasions I would dispatch trucks and do purchasing. Was a great family run business that was a pleasure to work for.
General Manager - Computerland
May 2006 - Jun 2007
Operated this small computer business inside Business Express a local mail, copy, and ship store. We was very successful at this location. We sold new computers and computer parts. We repaired many computers and laptops.
Owner - Machineland
Sep 2004 - May 2006
Machineland was operated out of my home. I supported over 250 residential customers and 60 Crossville businesses. I also dabbled in computer recycling at the time.
Sales / Purchasing / Engineering - Alpha Equipment Company
Sep 2002 - Sep 2004
Traveled to other states and purchased telephone central office equipment from and for telephone offices. Tested and engineered equipment of all types related to the industry. Engineered Marconi power systems and built and installed power plants for central offices and cell towers. Sold telecommunications equipment to telephone companies and cable companies. Drove class B commercial trucks at times to de-install or install equipment. Great company to work for and got a wealth of experience and knowledge from.
Timeshare Sales - Wyndham Hotels and Resorts
Jul 2001 - Sep 2002
We toured potential guest around the resort and taught new members how they were going to use their timeshare. I should have paid them for the sales knowledge, and experience I received at Wyndham.
System Administrator - Logging On
Feb 2000 - Jul 2001
Managed an internet service provider back in the time of dial up connections. I managed Cisco routers, Windows 2000 Advanced servers, T1s, and hosted websites. It was a lot of fun running this ISP at what seemed to be the dawn of the internet. Fought off hackers from different parts of the world and learned a lot about how hackers work and successfully kept our servers safe and our clients happy..
Senior Technician - Dell Computer Corporation
Feb 1999 - Feb 2000
I was a senior Tech at Dell in Nashville. I received an award when I was there for the most emails sent to Michael Dell for the most customer satisfaction. I always had other techs follow me everywhere I went asking me information, as they knew I was very knowledgeable about computers.
Senior Technician - Apex Computers
Jan 1998 - Jan 1999
As the lead technician I helped jump started this computer business. We repaired computers, sold computers, built computers, sold hardware, internet connections, and performed onsite service.
Cumberland County – General Educational Development Diploma
Microsoft Advanced Server 2000 – Certification
Microsoft Frontpage – Roane State Community College
Marconi Communications Power Training – Marconi
I.S.O 9000 – ISO
Dell Computer Training – Dell Technologies
Advanced Concrete Staining – Decorative Concrete Institute
Bullet Proof Manager – Crestcom International
Management, Business Adviser, Sales Manager, Computer Repair, Websites, Marketing, Online Marketing, Networking, Movie Theater Projectors, Computer Setup, Video Camera System Installation, Copiers, Printers, Email Setup, Payroll, Purchasing, Telephone, Accounting, Satisfaction, Dispatch, Windows 2000, Databases, Central Office, Central Office Equipment, Forklift Experience, Office Software, Servers and so so much more.